The service description in your profile is how your Organisation introduces itself to other users of Comm.care. It is also used for reporting purposes.
To go to your Organisation page, you can click on Your Organisation's Name on the top navigation bar, or on the right side on your Home Screen.
On your Organisation page, you can see the logo, the name, and the brief description of your Organisation on the right. Click on it to open the detailed organisation info modal and click Edit to edit the profile.
On the Editing Organisation Info modal, you should complete all the fields. Only the information in the Basic Info section is made public to other organisations and users. You can also choose to hide from public listing if you want to.
You can select one or multiple funding sources. Depending on your selection, there will be more information for you to fill in.
For funding sources such as Client Fee for Service, Queensland Network of Alcohol and Other Drug Agencies, and Other, there is no need for additional information, you're ready to go!
For NDIS, DSS and HCP funded organisations:
Tips: To find your Organisation's registration number, go to NDIS portal > Your organisation profile
DSS Funded Organisations
Comm.care connects with the DEX (DSS Data Exchange Portal) to generate compliant, automatic DEX reports. This keeps your funding pipeline open while giving you more time to focus on caring for your clients. No other system offers this level of system-to-system integration, so get ready to be blown away! Whenever you wish to do a complete synchronisation with the Department, just click Synchronise again and wait while Comm.care retrieves all your DSS information for you. Notice that the rectangular box on the right side on your Organisation page will signal if you are synchronised with DEX. Read more about how Comm.care will help you automatically report to CHSP Data Exchange here.
This is where you set up Timezone, Accounting integration with Xero or MYOB, Billing Information, Postal Address, and Bank Details. This information will be shown on your Organisation's statements and invoices or can be used to create organisation's templates.
The email field should contain an active email address, as the plan managers or self-managed participants can use this to reply to you. The email address provided here will be CC'ed while sending out the claims or invoices from Comm.care, to which the recipient can respond.