The service description in your profile is seen by other organisations, and is how your Organisation introduces itself to others who are using Comm.care. This information is also used for reporting purposes. By using Comm.care, multiple teams can stay up to date on Client visits, reducing communication bottlenecks.
To go to your Organisation section, you can look at the top menu and click on My Organisation > Click on your organisation name (on the right).
From your Organisation section, you can see the logo and a brief description of your Organisation on the right. Click on it to open detailed information and edit your Organisation. Click on the blue Edit button to edit the profile. You should complete all the fields. Only the information in the Basic Information section is made public to other organisations and users. You can also choose to hide from public listing if you want to.
Another way to access this information is from the Home Screen, where you can see yourOrganisation on the right. Just click on your Organisation name to open it.
You can select one or multiple funding sources. Depending on your selection, there will be more information for you to fill in.
For funding sources such as Client Fee for Service, Queensland Network of Alcohol and Other Drug Agencies, and *Other,*there is no need for additional information, you're ready to go!
For NDIS, DSS and HCP funded organisations:
Note: To find your Organisation's registration number, go to NDIS portal> Your organisation profile
DSS Funded Organisations
Comm.care connects with the DEX (DSS Data Exchange Portal) to generate compliant, automatic DEX reports. This keeps your funding pipeline open, freeing up time to focus on caring for your clients. No other system offers this level of system-to-system integration, so prepare to be blown away! Whenever you wish to do a complete synchronisation with the Department, just click on the Synchronise button again and wait while Comm.care retrieves all your DSS information for you. Note the rectangular box on the right of your Organisation's section will signal if you are synchronised with DEX. Read more about how Comm.care will help you automatically report to CHSP Data Exchange here.
This is where you set up Timezone, Accounting integration with Xero or MYOB, Billing Information, Postal Address and Bank Details. This information will be shown on your Organisation statements and invoices or can be used to create organisation's templates.
The email field should contain an active inbox address as this can be used by the plan managers or self-managed participants to reply back to you. The email address mentioned here will be CC'ed while sending out the claims or invoices from Comm Care to which the recipient will be able to reply back.
From this section, you can change Account Owner, or change your Comm.care plan.
Note: Only the account owner can change the Comm.care account owner and assign anyone else.
To gain full access to features of Comm.care, select the plan 'Track every billable hour'
Well done, you've completed setting up your Organisation's profile! The next step is to add new services to my organisation.