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For Staff

Becoming confident with your daily tasks on Comm.care!

18 articles

Getting Started

Key steps for Managers to get your organisation ready to use Comm.care

11 articles


Comm.care simplifies Minimum Data Set reporting of a set of data elements agreed for mandatory collection and reporting at a national level.

7 articles

Manage NDIS Business

2 articles

Introduction to Comm.care

Helpful resources for getting started with Comm.care for your case and client managem

11 articles

Manage your Organisation

These articles contain helpful information to best manage your organisation in Comm.care.

32 articles

Circle of Care

A Circle of Care is the place where you will find everything about the participant.

27 articles

Reporting & Auditing

Everything you need to know about NDIS reports and DSS Data Exchange, CHSP Program.

18 articles

Workforce rostering

You can look at the workforce roster from the Organisation Calendar. It provides an overview of your Organisation's schedule; in either Agenda, Day, or Week view. From the unified Organisation Calendar, you can manage your Clients' appointments (using the Circle filter) and manage your staff roster (Using the Staff filter). You can also filter for unallocated appointments and appointments without completed Progress Notes; reschedule staff for appointments, and validate time and attendance.

Reassign appointments when staff call in sick

Here's how to reassign staff to appointments when a staff member calls in sick:

Select the staff by sliding on the Staff filter to see their roster for the day > Click on the appointment > Edit > Remove the attendee and choose another staff > Save changes

sick call by staff ndis

To add new appointments to your Organisation Calendar, refer to Create or Delete Appointments.

Pinpoint unallocated appointments on the roster:

We all hate it when an angry Client calls in because a support worker didn’t show up to a scheduled appointment! Well with Comm.care you just have to keep an eye on the Organisation calendar, to see if there are any unallocated appointments!

Go to your Organisation > Calendar and se

lect Unassigned Appointments from the Priority tab (on the right).

unassigned appointments for ndis clients

Validate Time & Attendance

Don’t waste your Mondays checking that the troops have entered their hours. With just 1 click you can see what Progress Notes are missing from the roster!

Go to Organisation > Calendar and select Without Progress Notes from the Priority filter on the right. If you see any appointments with little red page icons, this indicates that a 

Progress Note has not been completed for that appointment. Just click on the Progress Note icon to create one.

unclaimed/undocumented ndis appointments

Comm.care by Pnyx is designed to make life easier for community care organisations, so that you can focus on what you do best.

Avoid time clash with staff availability

When an appointment is booked with the Circle, a message box pops up to give you a warning if the assigned staff is already booked. It enables the organization to avoid scheduling conflicts and manage staff availability smarter.

You still will be able to save the appointment in case of Group services or other cases where the worker has multiple appointments.

If you’re new to Comm.care and keen to see the full Platform in action, join us for a free demonstration. You can book a convenient time HERE.
Looking forward to meeting you then!

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Last updated on June 23, 2021