Workforce rostering

You can look the workforce roster from the Organisation Calendar. It provides an overview of your Organisation's schedule; in either Agenda, Day, or Week view. From the unified Organisation Calendar, you can manage your Clients' appointments (using the Circle filter) and manage your staff roster (Using the Staff filter). You can also filter for unallocated appointments and appointments without completed Progress Notes; reschedule staff for appointments, and validate time and attendance.

Reassign appointments when staff call in sick

Here's how to reassign staff to appointments when a staff member calls in sick:

Select the staff by sliding on the Staff filter to see their roster for the day > Click on the appointment > Edit > Remove the attendee and choose another staff > Save changes

sick call by staff ndis

To add new appointments to your Organisation Calendar, refer to Create or Delete Appointments.

Pinpoint unallocated appointments on the roster:

We all hate it when an angry Client calls in because a support worker didn’t show up to a scheduled appointment! Well with Comm.care you just have to keep an eye on the Organisation calendar, to see if there are any unallocated appointments!

Go to your Organisation > Calendar and select Unassigned Appointments from the Priority tab (on the right).

unassigned appointments for ndis clients

Validate Time & Attendance

Don’t waste your Mondays checking that the troops have entered their hours. With just 1 click you can see what Progress Notes are missing from the roster!

Go to Organisation > Calendar and select Without Progress Notes from the Priority filter on the right. If you see any appointments with little red page icons, this indicates that a Progress Note has not been completed for that appointment. Just click on the Progress Note icon to create one.

unclaimed/undocumented ndis appointments

Comm.care by Pnyx is designed to make life easier for community care organisations, so that you can focus on what you do best.

If you’re new to Comm.care and keen to see the full Platform in action, join us for a free demonstration. You can book a convenient time HERE.
Looking forward to meeting you then!

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