Go back
Open page new tab
Ask us

For Staff

Becoming confident with your daily tasks on Comm.care!

19 articles

Getting Started

Key steps for Managers to get your organisation ready to use Comm.care

11 articles


Comm.care simplifies Minimum Data Set reporting of a set of data elements agreed for mandatory collection and reporting at a national level.

7 articles

Manage NDIS Business

2 articles

Introduction to Comm.care

Helpful resources for getting started with Comm.care for your case and client managem

11 articles

Manage your Organisation

These articles contain helpful information to best manage your organisation in Comm.care.

32 articles

Circle of Care

A Circle of Care is the place where you will find everything about the participant.

28 articles

Reporting & Auditing

Everything you need to know about NDIS reports and DSS Data Exchange, CHSP Program.

18 articles

Comm.care Kickstart Program

Key steps for Managers to get your organisation ready to use Comm.care

Step 1: Define and input all of your Services:

You may need to do some planning outside the platform to determine the list of activities or supports you will offer to clients, whether they are funded, fee-for-service or free. Relevant services are drawn into client’s service roadmaps and into funder reports. The fee you associate with a specific service is drawn into Activity reports to help you invoice more efficiently.

Step 2: Give other team members access to Comm.care:

Create accounts for people and assign them a role (Manager, Staff or Volunteer).

Step 3: Create your Circles of Care:

  1. Add Client Profile information
  2. Give users access and roles within circles
  3. Create a Service Roadmap for each circle/client
  4. Create document templates if required
  5. Add relevant documents to client’s Timeline, e.g. Assessments & personal plan.
These are the essential steps required to get your team started in using Comm.care by Pnyx.
Remember that once you’ve given other team member access to a circle, depending on their role, they may be able to create or edit the roadmap, plans and other documents within a circle (i.e., all this work does not have to be done by one person).
Once you’ve completed these steps, it makes it easier for all users to start scheduling appointments, creating progress notes, and collecting data that your organisation can use for more accurate and efficient reporting and invoicing.

Still need help? Contact Us

Last updated on June 23, 2021