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Becoming confident with your daily tasks on Comm.care!

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Getting Started

Key steps for Managers to get your organisation ready to use Comm.care

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Comm.care simplifies Minimum Data Set reporting of a set of data elements agreed for mandatory collection and reporting at a national level.

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Helpful resources for getting started with Comm.care for your case and client managem

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Manage your Organisation

These articles contain helpful information to best manage your organisation in Comm.care.

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Circle of Care

A Circle of Care is the place where you will find everything about the participant.

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Reporting & Auditing

Everything you need to know about NDIS reports and DSS Data Exchange, CHSP Program.

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How to create tasks or reminders for staff/users

This feature allows you to set and assign daily and weekly tasks for you and your staff across your organisation which can also be synced to their respective calendars and send them notifications.

This article will cover:

  • Create a task
  • Where to find tasks
  • Notifications
  • Complete a task
  • Overdue tasks
  • Common uses

Create a task

As Comm.care focuses on person-centred care, you'll be creating tasks for staff in interest to the participant/circle. And so Comm.care allows you to create tasks from the Circle's Calendar. To create a new task, go to:

My Circle's > Choose the circle you want to create a task for > Calendar > Add Event > Add Task


Where to find tasks

You can find your assigned tasks on your Comm.care home screen, under Today's events and also in My Calendar.


Appointments for the day can also be now viewed on the task list with a distinct icon (Daily activities appointment in the image).

It can also be seen in the staff calendar i.e My Calendar and My Organisation Calendar without any linked progress notes. This way you will also be able to see all the tasks for the week or even for a month from your Calendar.



Creating a task will send out an e-mail from the system to notify the respective assignee from where they can log in to Comm.care for a detailed view.

The staff can click on 'Reply to' from their inbox to write back to the admin/coordinator creating a transparent communication channel in your organisation via email.

Complete a task

Once the task is completed, you can open it and edit it to slide the switch to Done. Press Save changes.


All the completed tasks will be ticked off and will look like this:


Overdue tasks

All the overdue and undone tasks will still show up on the screen under 'Overdue tasks' with a cross to keep you notified:


Common uses

Syncing tasks with staff calendars can improve communication and help to provide quality, person-centred care. This feature can be often used for:

  • Consent review date
  • End of contract date to review participant's plan
  • Participant's birthday/anniversary
  • Staff instructions 
  • Admin tasks
  • Reminders for Non-face to face (Nf2f tasks) like phone calls.

You might also use it to enter the client's daily schedule and assign it to the relevant attendee, e.g. going to the doctor, respite, playdate, swimming lessons, sleepover, etc.



If you’re new to Comm.care and keen to see the full Platform in action, join us for a free demonstration. You can book a convenient time HERE.
Looking forward to meeting you then!

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Last updated on August 9, 2021