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Becoming confident with your daily tasks on Comm.care!

18 articles

Getting Started

Key steps for Managers to get your organisation ready to use Comm.care

11 articles


Comm.care simplifies Minimum Data Set reporting of a set of data elements agreed for mandatory collection and reporting at a national level.

7 articles

Manage NDIS Business

2 articles

Introduction to Comm.care

Helpful resources for getting started with Comm.care for your case and client managem

11 articles

Manage your Organisation

These articles contain helpful information to best manage your organisation in Comm.care.

32 articles

Circle of Care

A Circle of Care is the place where you will find everything about the participant.

27 articles

Reporting & Auditing

Everything you need to know about NDIS reports and DSS Data Exchange, CHSP Program.

18 articles

NDIS Accounting Integration in Comm.care with Xero

Comm.care integration with Xero allows you to quickly get transaction data from Comm.care and upload it to Xero for Invoices (including NDIS Invoices) and payroll management with just a few clicks. Moreover, we make it super easy for you to set up - let's check it out!

Setup integration with Xero

Go to  My Organisation > Organisation Information box > Edit > Back Office > Select Xero > Save changes

Make sure the first and last name in the circle profile match with their Xero account


After setting up your organisation integration you need to reconsile with each services. When setting up services, in order to create the csv files for Xero you will need to enter the following fields:

  • Account Code: Enter the code, as it displays in Xero, to code the item to.
  • Tax Type: Enter the purchases tax rate display name as it appears in Xero. If the tax rate name contains words and a percentage, enter it in full as it appears in Xero, for example, 10% GST on Expenses.

Export data to Xero

Go to  Organisation > Reports  select the Roadmap type 

Filter the dates from when you want the report to be generated

  • On Filter Progress Notes by purpose select 2.1 Create Claim

Click on the blue button:  Generate report > Action > Download the CSV file

After that, your data will be downloaded. It is already in Xero format with the correct data, you just need to upload it to Xero.

We hope this integration will be helpful to you!

Still need help? Contact Us

Last updated on June 23, 2021