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For Staff

Becoming confident with your daily tasks on Comm.care!

18 articles

Getting Started

Key steps for Managers to get your organisation ready to use Comm.care

11 articles


Comm.care simplifies Minimum Data Set reporting of a set of data elements agreed for mandatory collection and reporting at a national level.

7 articles

Manage NDIS Business

2 articles

Introduction to Comm.care

Helpful resources for getting started with Comm.care for your case and client managem

11 articles

Manage your Organisation

These articles contain helpful information to best manage your organisation in Comm.care.

32 articles

Circle of Care

A Circle of Care is the place where you will find everything about the participant.

27 articles

Reporting & Auditing

Everything you need to know about NDIS reports and DSS Data Exchange, CHSP Program.

18 articles

Organisation roles

Client data privacy is a key part in a case management software. Comm.care, for each user, whether Staff or another person, can be used to assigned one or more roles, each with different permissions assigned to it. Yes! That is different level of access for each client.

Organisational roles are divided into Manager, Staff, and Volunteer in Comm.care. To assign roles, go to 

My Organisation > Staff > Role

ndis staff access

Organisation's Manager role


Managers have the highest access level in the Organisation. They can update the Organisational Profile, Add and Remove User Accounts, create Services and all Documents, create Reports, and create and update Circles.

Organisation's Staff role


Staff is comprised of the service providers - the people in the field. They can read the Organisational Profile and Services, create Documents, create and update Circles they have been given access to, and view the profiles of others.

Organisation's Volunteer role


Volunteer Roles are designed to match the Aid Role - they have read-only access to selected sections. Volunteers cannot see information in the Services, Circles, Calendar, and Staff tabs of your Organisation. 

This is how you can manage access to different users for different circles in Comm.care.

If you’re new to Comm.care and keen to see the full Platform in action, join us for a free demonstration. You can book a convenient time HERE.
Looking forward to meeting you then!

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Last updated on June 23, 2021