Go back
Open page new tab
Ask us

For Staff

Becoming confident with your daily tasks on Comm.care!

19 articles

Getting Started

Key steps for Managers to get your organisation ready to use Comm.care

11 articles


Comm.care simplifies Minimum Data Set reporting of a set of data elements agreed for mandatory collection and reporting at a national level.

7 articles

Manage NDIS Business

2 articles

Introduction to Comm.care

Helpful resources for getting started with Comm.care for your case and client managem

11 articles

Manage your Organisation

These articles contain helpful information to best manage your organisation in Comm.care.

32 articles

Circle of Care

A Circle of Care is the place where you will find everything about the participant.

28 articles

Reporting & Auditing

Everything you need to know about NDIS reports and DSS Data Exchange, CHSP Program.

18 articles

Progress Notes for DSS Funded Services

With Comm.care, you can create progress notes or support logs for services supported by DEX and as it is directly integrated, you don't have to compile your work to report to DSS or CHSP.

While creating progress notes in Comm.care, if you are funded by the Department of Social Services (DSS) such as for the Commonwealth Home Support Programme (CHSP), you will notice that other fields might appear depending on the Service Type. 

As an example; if the Service Type is Home Modifications, you will also need to enter Total Cost (of the Home mods) and extra items to detail what was done.

Note: Because the Department of Social Services only records the services that were actually delivered, you will notice that Comm.care only sends the services with Status = Provided . If you change the status from Active to Cancel Comm.care will delete the DSS Session for you.

When the support workers create a  Progress Note based on an appointment in the Calendar, Comm.care will send the transaction to DEX to create the sessions as they occur. There is no need to compile all the occurrences into a convoluted XML file or manually enter thousands of sessions on the DEX Portal on 30th of July.

If you’re new to Comm.care and keen to see the full Platform in action, join us for a free demonstration. You can book a convenient time HERE.
Looking forward to meeting you then!

Still need help? Contact Us

Last updated on June 23, 2021