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Becoming confident with your daily tasks on Comm.care!

19 articles

Getting Started

Key steps for Managers to get your organisation ready to use Comm.care

11 articles


Comm.care simplifies Minimum Data Set reporting of a set of data elements agreed for mandatory collection and reporting at a national level.

7 articles

Manage NDIS Business

1 articles

Introduction to Comm.care

Helpful resources for getting started with Comm.care for your case and client managem

11 articles

Manage your Organisation

These articles contain helpful information to best manage your organisation in Comm.care.

32 articles

Circle of Care

A Circle of Care is the place where you will find everything about the participant.

28 articles

Reporting & Auditing

Everything you need to know about NDIS reports and DSS Data Exchange, CHSP Program.

18 articles

Bulk upload to NDIS

Comm.care has just saved you tonnes of time, having used the simplified claiming process outlined in our Tutorial: Claim process for NDIS - NDIA Agency Managed Clients. So let's now look at how you get the bulk claiming file ready to upload to the NDIS portal (aka PRODA).

Note: Do not open the downloaded CSV file as it may disturb the alignment of the categories and PRODA might not identify the column. In case you want to check, please open it in the notepad (.txt) format (Right click > open with > Notepad).

To start with the upload, login into the NDIS portal and under the supplier dashboard, select Payment Request

proda payment requestClick choose file > select the downloaded file from downloads > tick the acknowledgement > Upload

ndis bulk upload

In case of any errors, you'll get a message (refer image below). Rectify the error by proof-reading all the columns including registration number, line items and so on.

proda upload errors

Once the file is successfully uploaded, you can search for budget utilisation and the Service Booking Details for each of your Clients by searching their name/NDIS number.

proda service booking participant service booking

Click on the desired service booking number of the Client and view their support details.

ndis service booking details

That's it! Good money is going to roll in soon! And you can see now just how smooth Comm.care makes this process for you.

If you’re new to Comm.care and keen to see the full Platform in action, join us for a free demonstration. You can book a convenient time HERE.
Looking forward to meeting you then!

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Last updated on June 23, 2021