After carefully strategising your services in alignment with funding sources, your business model, and human resources, the next crucial step is configuring these services in Comm.care. This guide will help you accurately set up your services to enhance revenue tracking, therefore making Comm.care an effective case management platform.
To get started, go to Your Organisation > Services > Add New Service
Tips: You can enter a flat fee when your funding source is a grant, fee for service, donations, or corporate philanthropy, so use the Service title/description field to explain what the fee covers (duration, etc.). If your funding source is DSS or NDIS, additional fields specific to these funding sources will appear.
Adding a Service funded under the NDIS requires completing additional information. This extra detail is shown on the screen when you select National Disability Insurance Scheme (NDIS) in the Funding Source field. This will also feed into your Progress Notes and the reports that your Organisation can extract to complete an NDIS Bulk Upload.
First, you need define which parts of a Participant's plan your Service relates to, by selecting:
In accordance with the Support Category, you can further refine your Service by selecting the applicable Registration Group/s (under which you are approved to deliver). Next, select the specific Support line items that align with this Service and your business; this choice should reflect your market focus, capacity, and qualifications.
While adding the support line items, you will be able to select the pricing in the Period field. If you follow the latest NDIS Pricing arrangements, set the period as 'latest'. This means the system will handle the prices and automatically update them whenever NDIS pricing changes occur.
To set a fixed price that suits your organisation, select 'Manual' for the "Period", and you can enter and change the price of your choice. This means you have control over the prices, and it's your responsibility to make any necessary price adjustments.
The NDIS allows you to claim fees for travel time and non-face-to-face activities such as report writing. Comm.care helps you manage it with ease:
This simplifies the process of aligning a service in Comm.care with the complex NDIS pricing structures. Consequently, using Comm.care ensures more accurate record-keeping, claims, billing, and reporting.