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Becoming confident with your daily tasks on Comm.care!

19 articles

Getting Started

Key steps for Managers to get your organisation ready to use Comm.care

11 articles


Comm.care simplifies Minimum Data Set reporting of a set of data elements agreed for mandatory collection and reporting at a national level.

7 articles

Manage NDIS Business

2 articles

Introduction to Comm.care

Helpful resources for getting started with Comm.care for your case and client managem

11 articles

Manage your Organisation

These articles contain helpful information to best manage your organisation in Comm.care.

32 articles

Circle of Care

A Circle of Care is the place where you will find everything about the participant.

28 articles

Reporting & Auditing

Everything you need to know about NDIS reports and DSS Data Exchange, CHSP Program.

18 articles

Adding Support Services to Roadmap (MDS)

Comm.care manages services for every client, making it easy to keep track of their budget, objectives and information required for better service delivery.

This article will guide you on how to add MDS services to a circle and how to populate the fields well to simplify your reporting process.

To add a new active service to a Client's Roadmap, go to 

My Circles > Select your Circle > Roadmap > add New Service (top right-hand corner)

On the Add New Service form select the service your Organisation will provide to the person, and complete the following fields:

    • Related Service: Select the service that will be provided from your Organisation’s list. You may choose the MDS service that we created in this article Add MDS Service to My Organisation.
    • State: This is a useful field as you can assign whether a service is current, or whether it is a service you plan to deliver in the future. You can also assign as inactive if required.
    • From and to: Set the start and end dates for the service. Again this field can be used in conjunction with the Circle 'state', to plan for future services. You may keep it blank if unsure.
    • Related task: Add tasks to remind yourself or the concerned person to review the consent date and the end of the contract date. See the tutorial on how you can create notifications and add tasks.
    • Objectives: Based on the participant requirements, this field shows the objectives of this particular service for the person.

There may be more fields based on the funding source of the service you are selecting. For MDS you will require a referral for reporting and auditing. Select the most relevant from the drop-down.

Please refer to Add Support services to Roadmap to create a roadmap with other funding sources like NDIS.

Similarly, you can add other services to the roadmap if the participant is a part of other funding sources along with MDS.

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Last updated on June 23, 2021